Privacy Policy

Who are we?

This website is owned and operated Sportivos Ltd, a registered company in England, registration number 14448133.

In line with the Data Protection Act 2018, Sportivos Ltd is committed to protecting your data. We take your privacy seriously and will only ask for details about you and your children to keep you informed about class information and ensure our classes are age appropriate for your child. This privacy statement explains what personal data or information we collect from you and how we use it.

If you have any questions regarding this statement and our privacy practices, please contact us by email [email protected]

What personal data or information do we collect?

When you book a Sportivos class through our website via Franscape, or you complete an enquiry form and submit it via the Sportivos website, the personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when. We will also collect information about your child such as their date of birth, medical information and whether you give permission for their photograph to be used in our marketing activity.

How is your information used?

We collect your personal data or information to operate our business effectively and provide you with the best information on our products and services.

We may use your information to:

  • Process an enquiry that you have made to us.
  • Process your order and process after sales service.
  • To process a job application.
  • Send you communications that you have requested, for example our e-newsletter.
  • Maintain a class register.
  • Ensure we can provide an age-appropriate session.
  • Ensure we are aware of any special educational need, disability or relevant medical conditions so that we can plan sessions appropriately and maintain Sportivos as being accessible for all.
  • Enable us to contact you by phone or email in the unlikely event that a session needs to be postponed or cancelled, or if there is a problem with your booking.
  • If you book via the website, the data you provide will only be stored on the Franscape secure server, based in the United Kingdom. Embedded content in our website from Franscape behaves in the exact same way as if you have visited their website.
  • Franscape may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
  • If you return a form to us, this will be stored temporarily and securely on our Google Drive and will be deleted from this platform after your booking.
  • We will store this data for 5 years for our reference and accounts and then delete it.
  • We will never share your details with third parties with the exception of in the case of an emergency, when we may have to share your contact details with the emergency services.
  • You may contact Sportivos at any time to enquire about the information we hold on you and ask us to update, move or delete it.

 

Use of photographs/videos:

  • We may take photographs/videos during our sessions to use for marketing purposes and to use on our website and social media platforms. If you would prefer for us not to use photos of you or your child, please contact us to let us know by emailing co.uk
  • By tagging us in your photos on social media you give us permission to share the image with our followers and use the image for our own promotional purposes.

 

If you chose to sign up to our mailing list (Hubspot):

  • You will be giving us permission to contact you via email.
  • We will only contact you with information regarding the classes or any news or updates that are relevant to you.
  • Your name and address will only be stored on the Hubspot secure server and can only be accessed by authorised personnel.
  • Your personal information will never be shared with any third parties.
  • You may unsubscribe from our mailing list at any time.

 

Cookies Policy

Our site uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website. We might, from time to time, use both session and persistent cookies as well as Google Analytics and other third party cookies. The Google Analytics privacy policy can be read here:

http://www.google.com/policies/privacy/

For more information about cookies, please see Cookiepedia.

Cookies we use

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Who has access to your information? 

We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.

We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.

We may pass your information on to our third-party service providers, agents or subcontractors (e.g. Franscape and Hubspot) for the purposes of completing a task or providing services to you on our behalf. However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.

Changes to this privacy notice

From time to time we need to make updates to our privacy policy. This privacy notice was last updated on 30.1.2023